What industry analysts underestimated is the pace of change. From limited pilots, organizations have experienced rapid scaling across emerging industry.

An important finding comes from our reporting: what worked previously often fails today or tomorrow.

Organizations that focus too much on specific tools and not enough on culture and capability often struggle the most.

Over recent months, the industry have shifted noticeably in response to competitive pressure. This shift demonstrates the importance of adapting quickly in a fast-changing tech landscape.

Key Points

• New regulations are changing the way that companies approach data privacy.
• The sophistication of modern systems necessitates new skills throughout technology organizations.
• Focus on capability building is likely to prove more consequential than chasing trendy technologies.